Retail Technical Manager £35-£40k PA

The role is too Liaise between the companies Food Group sites in UK, Austria and Germany and other European Manufacturing Partners for the UK multiple sectors. This is a very customer centric role, requiring interaction between Manufacturing sites and UK retail customers.

The role requires travel approx. 1 site visit per month mainly focusing on main European sites and our UK manufacturing facility in the North East.

The role will manage a Food Safety Co-ordinator and Management of the sites BRC Food Agents & Brokers certification.

Essential Duties and Responsibilities


  1. The lead role between Site Technical Teams, Market Harborough site and UK Food retailers.
  2. Lead projects alongside site senior management within the business for maintaining site BRC Agents & Brokers.
  3. Manage & Develop the Technical Food Safety Co-ordinator.
  4. Work closely with the Product Development Team to deliver products to launch with support on the end-to-end process; inclusive of supporting with customer meetings and visits.
  5. Lead & Support sites during customer audits and technical visits.
  6. Facilitate investigations into non-conformance, including detailed investigation and providing support in resolution.
  7. Provide legislative/technical expertise to both internal and external relative functions and organisations to ensure the company operates within the law.
  8. Be responsible for ensuring our private label suppliers meet UK retailer standards including environmental & sustainability commitments.
  9. Advise and administer with the technical team all regulatory changes which impact on the business and ensure that they are delivered within the timeline set by legislation or internally.
  10. Implement appropriate systems of QC checks within the business to ensure that products meet or exceed the agreed specification.
  11. Liaise with suppliers to implement and collate a product specification/information library.
  12. Manage pest control requirements for the site.
  13. Ensure KPI data is collated and submitted at agreed frequencies.
  14. Liaise with Customer Service regarding customer/consumer complaints and advise on the most appropriate course of action.
  15. With support of the supply chain team, lead product recalls including mock recalls with suppliers or manufacturers.
  16. Ensure appropriate systems are in place to check and sign off all lines as required to ensure compliance to label and safety regulations.
  17. Manage departmental costs.
  18. Be the lead HACCP and Crisis team member.
  19. Any other duties as requested by the business needs.

Essential Job-Related Knowledge, Skills, and Qualifications

  1. Minimum 4 years’ experience in a technical or quality role within the food industry
  2. Qualifications in HACCP and Food Safety Level 2 – Essential
  3. Experience in achieving and maintaining BRC accreditation.
  4. Can demonstrate an understanding of quality control.
  5. Experience with UK retailer standards, processes, and on-line systems.
  6. Experience of conducting supplier assurance audits and assessing new suppliers
  7. Excellent communication skills with the ability to communicate at all levels.
  8. Extremely IT literate.
  9. Willing to travel UK & Overseas as required.

Flexibility of working Hours, Location and Work from Home is available within the 40.00 hours per week.

Business travel to Manufacturing sites is a part of the role (valid passport is a must)

Salary: c £35k – £40k

Holidays: 33 days inc bank holidays

Please email

or call 01536 266228

Job Details

Job Type: Full Time

Pay Rate: £35-£40K

Shifts: Monday to Friday

Contract: Perm

Closing Date: 31/05/24


Job Application
Optionally provide any additional information relevant to you or your application

Maximum file size: 2.1MB

Max Upload 4mb

Copyright © Echo Personnel
Powered By Spotlight Studios