Job Title: Customer Support Advisor
Reports to: Customer Service Supervisor
Department: Customer Support Department
To ensure that all customer touch points receive the highest care and attention in order that sales grow across all ranges within our clients UK portfolio. Working with End Users, Retailers and Distributors, the main purpose is to ensure product development across a set region, including the sell in of displays, stands, samples and brochures to enable retailers and end users the opportunity to see products available in our clients range. End user support is also fundamental to the role and involves taking inbound calls and advising customer’s basic technical and consumer related information.
Based In Wellingborough
Annual appraisals to be undertaken by Customer Service Supervisor and objectives set for the forthcoming year.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation from time to time
Health and Safety
All employees have a duty to take care of their own health and safety and that of others who may be affected by specific actions at work.
Employees must co-operate with the company on all aspects of Health and Safety to meet the legal requirements as outlined in the company H&S policy and procedures.
To apply please send your CV to firstname.lastname@example.org
Note: Map illustrates the general area and not an exact location