ECHO Personnel are looking for a Sales Administrator for one of our clients in Wellingborough on a Permanent Basis. This is great opportunity with a competitive salary and sociable working hours.
What will your role as a Sales Administrator look like?
- Building relationships with our clients and understanding their needs and requirements.
- Quoting and upselling our products with our client’s brand requirements in mind
- All sales order administration, including order processing, dispatch and after sales, following all processes correctly.
- Allocating and monitoring stock levels of materials.
- Liaise with customers and suppliers (UK and global) via email and telephone communication, giving excellent customer service at all times.
- Use production reports to monitor, and chase where necessary, things such as outstanding tooling, approvals, and delivery dates to avoid/spot any upcoming problems.
- Be the first port of call for customer complaints, escalating to management when necessary.
- Work closely with the Office Manager, and Directors, aiding when required.
- Work as a team with all office and factory staff, communicating necessary information, issues, or requests clearly.
- Report any concerns, issues, or complaints to your Line Manager immediately to avoid any delays in resolution.
- Maintaining a high level of confidentiality when dealing with sensitive data.
Are you the right person for the job?
- Ability to manage a varied workload, working autonomously and without constant direct supervision.
- Excellent attention to detail and strong organisational skills.
- Ability to listen and understand a customer’s requirements and guide through/upsell our products accordingly.
- Exceptional customer service skills.
- PC proficient, with effective Microsoft Office 365 skills.
- Ability to multi-task and complete tasks promptly.
- Effective telephone manner and verbal skills.
- Effective and professional written communication.
- Ability to deal effectively with people at all levels and from all backgrounds.
- Enthusiastic about working as part of a team.
What can you expect in return?
- Days Holiday = 31 days (including all Bank Holidays)
- Christmas closure
- Employees are auto enrolled into the company pension scheme
- Flexi working options
- Onsite parking
- Onsite small gym and shower
- Family business with a friendly working atmosphere.
To apply please submit a CV today, alternatively email your CV directly yo natasha.thomson@echopersonnel.co.uk or call on 07733 012286.
Job Type: Permanent
Pay: From £27,000.00 per year
Benefits:
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