We are a recruitment agency hiring on behalf of our client, who is looking for a confident Account Manager to join their team. This is a customer-focused role centred around credit control, debt collection and relationship management.
The Role
You’ll manage a portfolio of accounts, working closely with customers and internal teams to reduce overdue balances, minimise losses and support the growth of the credit programme.
Key responsibilities
- Manage delinquent accounts and resolve outstanding balances
- Confidently handle difficult phone conversations with customers
- Negotiate partial and extended payment arrangements
- Build strong relationships with field and sales teams
- Track performance, provide forecasts and support monthly planning
- Promote and support credit programmes across the business
What We’re Looking For
- Experience in Credit Control / Debt Collections (Financial Services or similar)
- Confident communicator with strong negotiation skills
- Organised and able to manage multiple accounts
- Self-motivated, positive and results-driven
- Good IT skills including Microsoft Office
Qualifications: 5 GCSEs (or equivalent) or 2–4 years’ relevant experience
If you are interested, please apply by submitting your CV